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Privacy Policy

Last Updated: February 28, 2026

Your business runs on trust. So does ours. Reinvoice protects your invoices, payments, and customer data with strict security standards and transparent data practices. This policy explains exactly what we collect, why we collect it, and how we protect it.

Your privacy matters. At Reinvoice secure invoicing software, we believe you should know exactly what data we collect, why we collect it, and what we do with it. This policy explains everything in plain language; no legal jargon, no hidden surprises.

What Information We Collect

Account Information

When you create an account, we collect:

  • Your email address
  • Your name
  • Your password (encrypted, never stored in plain text)
  • Authentication preferences (like two-factor authentication settings)

Business Information

  • Your business name and address
  • Client names and contact information
  • Invoice details (items, amounts, payment terms)
  • Tax settings and preferences

Analytics Data (US Customers Only)

For US-based customers, we use PostHog to understand how you use Reinvoice:

  • Pages you visit and features you use
  • Time spent on different parts of the platform
  • Button clicks and navigation patterns

How We Use Your Information

  • Provide our service: Generate invoices, manage your contacts, calculate taxes, and handle payments.
  • Keep you secure: Authenticate your identity, detect suspicious activity, and prevent unauthorized access.
  • Improve our platform: Understand how you use Reinvoice and develop new features.

How We Protect Your Data

  • Encryption everywhere: Your data is encrypted both in transit (TLS 1.3) and at rest (AES-256).
  • Secure authentication: We support passkeys and two-factor authentication.
  • Digital signatures: Every invoice is cryptographically signed to prevent tampering.

Who We Share Your Data With

We do not sell your data. We only share in specific situations:

  • Trusted service providers (hosting, email delivery, payments, analytics)
  • Legal requirements (valid subpoena or court order)
  • Business transfers (with advance notice to you)

Your Rights

  • Access, update, or delete your data at any time
  • Export your data in standard formats
  • Opt out of analytics (US customers)
  • Unsubscribe from marketing emails

Account Deletion And Retention

If you delete your account, we will remove your account from active use and it will no longer be accessible to you through the platform. If you later create a new account using the same personal or business information, you will not regain access to the deleted account's data. We may retain limited records when required by law, to prevent fraud, or to complete legitimate business, security, or legal obligations.

Questions or Concerns?

If you have questions about this policy, please Talk to support.